The company’s vision was and is to provide the most responsive customer service in easy to understand and friendly communications. Our Managed Services program provides our customers proactive monitoring for their entire computer network so they are notified when something is not right.
Our approach is simple and straight-forward:
Perform a Customer Needs Analysis – interview the owners and senior
management to determine business objectives, processes and overall needs
Perform a Discovery – identify and document current IT resources, skill sets in
place & utilization
Provide a Fixed-Fee Proposal – prepare a turnkey solution that optimizes
“in-place technology” and “right-sizes” any new technology
Support and Service What We Recommend – provide unlimited customer service
via our call center using IT industry best practices
SZS Consulting is the best option because our IT services team are some of the
most experienced and skilled people available
SZS Consulting’s customer service team interactes daily with non-technical
business people. We are able to analyze quickly and communicate effectively
Your single source Help Desk for computer, network and telephone systems. Our goal is to provide detail records for each customer’s IT infrastructure so that our Help Desk provides the quickest incident resolution services. The template for success is the first step in being able to provide customers with unmatched satisfaction.